Frequently Asked Questions

 
 

Where are you located?

We are conveniently located right on Hwy 48 at
998 Portage Road, Kirkfield, Ontario K0M 2B0

Do you Allow trailers and vehicles?

Yes, you can park your vehicles, boats and trailers in our back outside storage area, surrounded by fencing for your security and peace of mind.

Can i rent by the month?

Yes! Our Storage Facility is rented by the month and you can rent for as little as 1 month. Vacating a unit requires a minimum of 30-days notice.

When can I move in?

There is 24 hours a day access to the property, so as long as you have rented a unit, you may come and go as you please. You will have a lock code to access the outside gate.

Do you Have onsite property management?

Our property manager lives three doors down from the site, providing extra safety and security not to mention convenience. She is there everyday except for Tuesdays and Wednesdays, however she is not required for you to access your locker.

What Types of payment do you accept?

We accept Checks, Money orders, VISA, MasterCard, and cash.

What items am i not allowed to store?

Liquids, explosives, flammable liquids, toxic materials, drugs and perishables. Please contact us if you have any questions regarding a specific item

Do you sell boxes and storage supplies?

No at this time we do not sell these items, however there is a local store in town that does sell these items and we will be happy to direct you if needed.

what you do need from me to rent a unit?

You will be required to sign a contract and you will need a driver’s license for ID.

can i store my truck in your large unit?

Our 10x20 unit is quite large and we always advise you to measure the unit as well as your vehicle. We have stored certain sized vehicles but do not take any liabiliity for damage to your vehicle if you have incorrectly measured for space.

Do you have insurance?

Our facility is adequately insured for liability, however we do not accept liability for lost or stolen items or items that are incorrectly stored or left unsecured.

Do I need my own lock?

Yes you should have your own lock. If you forget, we do have locks for sale as well.

How Do I figure out the space I need?

We have four different locker sizes, ranging from 10x5 to 10x10 to 10x15 to 10x20; all designed to meet your specific space requirements.

Tips On Storing Your Items

 

When it comes to packing your locker, these tips should help to keep your items safe and your experience as a renter a happy one.

Here are our 10 top tips:

Tip #1 – Think about what you will need to access – if it is something that you will not need, then pack it in the back of the unit and conversely if it is something that you will need frequently or even from time to time, pack it towards the front.  This will be especially helpful when the weather gets cold and you want to limit you and your items to the outside elements.

Tip #2 – Pack your items within the storage unit so that there can be adequate circulation between boxes and furniture.  A good idea is to store your items on wood pallets to encourage air circulation below and around your items.

Tip #3 – Mold and mildew can be huge concerns when storing your items.  To avoid this, remove plastic and shrink wrap from all items and instead use old linens and blankets to protect your items, such as wood furniture, sofa’s, electronics, etc. This is especially important for mattresses – make sure you remove the plastic wrap as mould can grow on the outside of the mattress as well as on the inside, making that mattress no longer usable.

Tip #4 – Moving day can bring all types of weather, thus if it is a rainy or snowy day, ensure you dry off all of your surfaces, boxes, furniture so that condensation and mould do not grow.

Tip #5 – Sometimes people use our storage units for their motarized items, such as vehicles, snowmobiles and lawnmowers.  We advise you to remove all fluids from the machines and place cardboard under these machines so that if they do drip it does not ruin the unit, or any other items you have stored alongside the machine as these drips can spread quickly.

Tip #6 – You may store non-perishables, however NO perishable food items as they will attract rodents, which will spread to other units.  Not sure what is a perishable?  Just ask – we are here to help you.

Tip #7 – Use blue bins or garbage bins to store loose items, such as gardening or construction items so that they don’t get spread out on the floor of your unit.  This reserves that valuable space for boxes and furniture items.

Tip #8 – To save space, remove all legs from tables and sofa’s and disassemble big furniture pieces like your king or queen beds, as they can be stood up in the corners of the unit.  Remember to tape the legs you removed together so that when you are ready to re-assemble these pieces the screws and the legs are easily found.

Tip #9 - When possible cover all wood furniture with linens or blankets to preserve the wood and as a great base to store other boxes or items on top.

Tip #10 – We have seen this too many times so this is a big one and it is last, so you remember it the most.  Never stand your sofa on it’s end or on the armrest.  They are only designed to be placed on their legs and can withstand having other items placed on top to save space – just remember to place linens on top of the sofa before placing other items on top.



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